If you’ve been with eBay for any length of time, you’re aware of feedback. Feedback is the uncensored comments from buyer to seller (and seller to buyer) about each transaction. It is supposed to be a great rating for how each is doing, but ends up failing somewhat.
The reason is simple – no one wants to ‘rock the boat’, and so negative feedback is rarely left – even when it is deserved. Any negative feedback is often reciprocated, and ends up hurting everyone. I’ve even seen it used for character assassination – one person selling car manuals ran afoul of a competitor, who then made a few purchases, and left some quite nasty (and negative) comments, rendering that eBay ID useless (once feedback goes to -4, eBay steps in and deactivates the user ID).
Recently, I was blessed with some negative feedback. Fortunately, the buyer made a mess of it, and I got it removed (a rarity, as eBay avoids touching feedback whenever possible).
So knowing your way around feedback is a handy thing, and worth a little time researching. To that end, I found a free guide I’m offering for download on this site (click and save locally – it’s a PDF file). It’s one of the better feedback guides, and one you won’t find often on eBay (eBay rules make feedback guides particularly hard to list).
And if that ebook isn’t enough, I’m also offering a guide I wrote. It’s my ‘top 40′ tips on eBay – they’ve helped me out, and it’s a worthwhile read if you’re into eBay.
With that, I’m all ‘eBay’ed out, and so it’s time to move onto other business topics…
