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New eBay Changes – DSR Fixes?

by David Pankhurst

I’ve already discussed the eBay ‘free listings’ offer. Now they announce a change to the selling system, including a new ‘Power Seller’ criteria, and changes to the DSR (Detailed Seller Ratings).

There’s much more of course, but it’s the DSR adjustments that most interest me. Previously, buyers could rate a seller from 1-5 in satisfaction on a variety of categories. And if the average went too low, a seller could actually be banned (and as Melissa of The Scrapbook Exchange points out, that ban can come very innocently).

Now, rather than average scores affecting you, the emphasis will be on low scores (rating 1 or 2) and the total of them; also, international ratings won’t be included, so if Customs holds on to that box, you won’t suffer for their mistake.

eBay seems to be working hard to make their site the popular experience it used to be. I for one am glad to see them back off from banning people (the old feedback system worked great for years). I hope it continues…

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