A SOHO Nightmare: Payroll

I’m fortunate; I work from home, and my business is small enough I need no employees (OK, in THAT context it’s fortunate, but of course I’d enjoy running a multimillion dollar conglomerate as much as the next person, even if it meant hiring employees!)

However, employees open up a nasty bit of financials (at least to me) – payroll. Of course, all accounting is annoying to me, but payroll has added pressure: making sure employees pay what they need to, but still get what they deserve; navigating through the incredible bureaucracy surrounding tax and payroll law; and still running a business!

So, yes, for a Small Office/Home Office business (SOHO) owner, I’m delighted to say I don’t have employees – or payroll headaches. But I’m in the minority – and for those others, it makes perfect sense to offload your work to another company. Yes, you pay extra, but as we know, governments are very unforgiving when it comes to mistakes in taxes. And annoying your employees with payroll delays or mistakes can affect morale, and thereby the bottom line. Long story short, it’s not something you should spend your core strengths dealing with – better to stick to your main business!

Years ago, payroll was a local thing, and you dealt with either a small accounting group locally, or with a remote, large payroll company, and expected delays (checks were commonly a week to two out of date, so as to make sure the employee times reached the company early enough to send checks back). This often meant a local firm would be more responsive. However, with the Internet, the situation is reversed; a large, national company has both the speed and resources to do a better job, and quite likely at a lower price.

So, no employees? Join the club! Got employees? Then search around ASAP for a better payroll program, and give up managing it locally and focus your manpower and resources where it needs to be – making money for your company!

Lean Manufacturing = Clean Manufacturing

I was watching a program tonight that discussed how philanthropy and businesses can work together without ‘pinkwashing’ or ‘greenwashing’ (aligning with a good cause even when the company itself is naughty).

However, sometimes a company doesn’t need to take on an outside cause to be a better company – they just have to investigate their processes and make them better.

One way is by reducing corporate waste – the so-called ‘lean manufacturing’ method is like this, and involves looking for ways not to waste in manufacturing, all while still providing value to the consumer.

And the good news: lean manufacturing works for everyone!

Unlike a corporate connection to a charity, there is no downside to lean manufacturing processes. For example, shareholders might be annoyed at a 10% investment by a company in a charity, since that’s 10% that doesn’t flow to their dividends; but a 10% reduction in manufacturing costs both comes back to them AND helps the environment.

Ben Franklin - Proponent of Lean Living and Manufacturing

It’s this latter part that makes the most sense. Build a car with less steel waste, and you spend less for the raw materials, and can (hopefully) pass on the savings in part to consumers.

And as we know, environmentally, any manufactured item incurs on extra resources: water for cooling steel or cleaning it, for example, as well as coal for refining and petrochemicals for transportation. All of this is impacted positively when a manufacturing process uses less material and produces less waste. Think it’s minor? Consider this: if a design used 10% less steel, that’s 10% reduction from every phase: smelting, refining, transportation, and manufacturing. So that ‘small’ 10% is repeated again and again and again, saving costs every step of the way.

Of course, I’m focusing on materials here, but lean manufacturing also refers to other aspects. For example, when air bags came out, cars could get (somewhat) lighter, since the safety of the air bags meant cars didn’t need to be heavy cages of steel for protection (I say ‘somewhat’ because of course they couldn’t get too light!) This small decrease in weight of course reduced some costs, but more importantly, it reduced weight without reducing safety and security. Not only that, but the reduced weight also meant that the final owner had less car mass to drive around, and so could get improved gas mileage – all again without safety concerns.

Lean Manufacturing Means a Better Bottom Line

If I seem to be focused on cars, it’s because they make an easy example – save 10 pounds of metal on a car and everyone wins (except maybe the refineries). For other types of manufacturing, it’s perhaps less obvious, since they may be able to only shave ounces instead of pounds, or minutes instead of hours in manufacturing. For example, in one company I was in, changing the line for the next product consumed an hour or two, time when the whole staff had nothing to do. That cost money, so working on speedier changeovers led to more efficient working, and more product in the same time. This is another example of lean manufacturing – reducing waste, even in labor.

However, it’s the saving of materials that most interests me. After all, reducing waste reduces consumption; and reducing consumption is a ‘green’ cause just about everyone can get behind. So the next time you look at manufacturing, I hope you look at it a bit differently; try envisioning the clean (I mean ‘lean’) manufacturing possibilities…

Raw Food Victoria! (Or, The Power Of The Right Search Terms)

First off, an explanation of the title: me and the missus are going ‘raw food’ for August. Completely – at least, with the exception of roasted coffee beans, which I don’t count, since we don’t eat them, just pour a little water over them and drink the ‘juice’!

This is not the first time, since last summer we went for about 2 months or so. However, it’s different in 2011: now we are 100%, including no 7-11 drinks, no ‘small’ bags of roasted nuts, etc.

So, really getting into this, we asked ourselves what we could do for a treat. In the past, I’ve searched for raw food restaurants, and could only look somewhat enviously at the listings over in Vancouver.

So imagine my surprise when I typed ‘raw food victoria bc’ (gotta add the bc or it’ll give me aussie results), and not only found a great restaurant – but one that had been around since 2008!

Cafe Bliss is a small place just west of Town Hall – 556 Pandora to be exact. Not only did we drop by immediately, but we spent far more than we expected to. For example, they had a brownie that was the absolute best chocolate brownie I have ever had – still can’t believe it was raw. Add to that their raw version of a Naniamo bar, which while not the same buttery taste to the filling, replaced it with a more cherry tang (but quite good, nonetheless). Needless to say, we plan to frequent the place, and are delighted it’s established – although it would have been nice to find it earlier!

The morale (if there is one)? Customers are looking for you. For a restaurant, that’s local customers – and immediate sales. Add a few common search phrases to your site (in the text, or the “meta” description tag in your HTML), and you’re making it much easier to find you, and get business.

When The Cost Of Everything Goes to Zero…

As I received some extremely low-priced items from eBay today, I was reminded of how low costs can go. And from there, I wondered where is the limit?

In software, it’s pretty straightforward: costs can go to zero, since the actual product has no physical cost. True, programmers cost, but the physical product is zero, or at least it can be.

But with real world products, zero isn’t possible. Make a transistor, and something is used up – so it costs more for 1,000 than it does for 10 (unlike software). But as we’ve seen in China, costs can go very, very low – my eBay purchases were a fraction of what similar things cost over here (which ironically were likely originating from China as well).

And while perhaps competition can drive a price low, even then there is a limit, a physical limit to how low an item can go without losing money.

Add to that the money you need to run the business and pay the wages, then it’s obvious that even software can never go completely to zero (at least, as a charging business).

But how low can prices go?

Ultimately, you can only sell an item long-term if you make a profit, no matter how many that may be (joke: I lost $2 on every item I sold; Q: how did you stay in business? A: volume). And as you trim the fat from the profit by sending jobs offshore, etc., etc., there comes a time when you reach a lower limit – continue at this profit level, and you can’t live.

What that limit is varies for every product of course – but the implication is that in the future, with enough competition, every business will work at ‘just enough’ levels – something we’re seeing today with fierce competition.

Of course, some companies know how to manage this, by factoring in patents, barriers to entry, and so forth, so not everyone will be charging only ‘just enough’ to get by. But for those with competition (and there are many today in this economy), I wonder how low prices can go…

Lenzr For July: Heat, Water, Hair, and Motion

OK, I’m really summarizing the July Lenzr contests with this title – in fact, they need a lot more detail to explain what they are – and how you can win big with each.

So first off: What is Lenzr?

It’s a contest – and a skill test.

You enter photos – good photos – and people vote on them.

The end result? If you win, a nice prize, and a lot of recognition.

Heck, you still get the recognition even if you don’t win, since people everywhere are taking note (and making votes) on your pictures.

To see this in action, visit Lenzr, go to a contest, and look at the entries – better yet, take a moment and sign up too while you’re there (I’ll wait).

So, for budding photogs, or veterans who want more exposure, what are your choices?

Here’s the contests for July:

Heat: We’ve had quite a few heat waves this summer – and no one is thinking of their fireplace or furnace right now. But you should, because this contest is for a great house scene using a fireplace (candles or lanterns are fine to). Why? It’s because of the sponsor, a company that wants to remind you that when it’s hot outside, THAT’S when to get your fireplace or furnace checked out. You save a bundle in money and time (that’s why you should buy your fans in winter, too). These thoughtful folks at ZoneLife are ready to help you with your furnace – and they’re ready to help you win a Sony Laptop if you’re the top pic!

Water: A nice contrast to the heat – and around Toronto there is plenty of water to help with that heat! Sponsored by a top-notch downtown (and dockside) Toronto bed and breakfast, this contest is all about Toronto sites – the kind of photos you’d expect (and want) in a sightseeing guide. Make Toronto look better than ever, and you could win a Sea Eagle Inflatable Kayak, perfect for continuing that tour out on the water.

Hair: Wind in your hair, breeze on your face as you’re boating… still thinking of that ‘boatel’? It’s time to change gears and think about hair – and not just any hair. Haircuts and Hairstyles is the contest about hair that you take notice of – unusual, impressive, unique, even beautiful styles. Not surprisingly, the sponsors are known for their Yorkville salon and are leaders in the Canadian hair industry – and your photo’s perfect for that. Fittingly, the winner of this contest ends up with something for their hair: high quality tools from the experts in the hair industry.

Motion: If I told you that this contest is sponsored by an International Air Freight Company, you’d understand how motion is connected, right? And if the goal of your photo was to capture motion (and where it’s going), that would make sense, yes? Well then, get going! The winner gets a Sony Laptop – not too shabby a prize for throwing things around (or watching things move) in front of your camera!

Another four fascinating contests, with photo opportunities for every area. Heat, Water, Hair, and Motion – there’s bound to be a theme for everyone to snap a picture, and the prizes are (as always) amazing – even more incredible when you consider it’s a free to enter contest. Couple that with the exposure for budding artists I always talk about, and this Lenzr contest is shaping up to be one of the best yet!